Posted on September 19, 2015
Pros: This thermostat is very user friendly; I found it especially easy to operate as it seems to present the user interface similarly to many smart products. The installation process was much simpler than I thought it would be, but detailed directions made the step by step process easy to follow. It looks great in the modern, technology rich home. Its attractive, yet subtle appearance add a degree of sleekness and modernity to any house. The Ecobee3 Wi-Fi Thermostat provides the user the ability to control sensors and temperatures around the entire house from the convenience of a smart phone app. Being able to have several sensors located around strategically around the home add to the level of accuracy for the thermostat within the home. This improved level of accuracy leads to lower energy bills, fewer hot or cold spots around the home, and an overall more functional space. All of these facts help to increase the potential resale value for the home owner. The sleek design features of each aspect of the Ecobee3 package make this package that much more appealing.
Cons: The level of customer service provided by the manufacturing company could be much higher. Wait times and response times should be much quicker than what is currently provided. In addition, the tech support that is offered online also leaves something to be desired. When attempting to contact the manufacturer or the tech support that they offer, wait times are too long and hold times are not reasonable. As this is an accessory for the home, the Ecobee3 Wi-Fi Thermostat does not always tie into an existing system without any issue. This device is also a piece of technology, so it is not always completely reliable. Just like any technological tool, the Ecobee3 can suffer some glitches which require interactions with tech support.
Feature wise, the Ecobee3 Wi-Fi Thermostat stands apart from the competition, because it is so user friendly. Aside from the lack of support from a technical standpoint, the product is attractive, simple to install, and convenient to use. Although this is a relatively new item, it is apparent that it will continue to be a largely sold one.
In conclusion, this package is best suited for the home owner who is looking to improve the quality of air and temperature in their home in an aesthetically pleasing way. For the price, the Ecobee3 Wi-Fi Thermostat is an excellent investment and one that comes highly recommended. This thermostat is unique in the fact that it is incredibly easy to install for any customer even if they do not have a great deal of experience. The ability to control the temperature from an easily installed smart phone app. only adds to the appeal of this exciting home improvement option. The subtle design only adds to the decor of any room in the house. Whether or not to add the Ecobee3 Wi-Fi Thermostat to any house should be a very simple decision to make. Commit to the change and appreciate the ease with which your home’s temperature is precisely controlled more every day!